The second-hand marketplace Members Express Frustration About Size Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
